NOVATEES MAKES RETURNS EASY AND HASSLE-FREE
We understand that sometimes things don't work out as planned. That's why we offer you the choice to opt for a return or exchange of your merchandise within 30 days of placing your order. All items must be unworn (except for trying on), unwashed and unaltered. Returns are processed within 3-5 business days after we receive your items.
Items marked FINAL SALE are not eligible for returns at this time.
Refunds
Refunds are issued back to the original form of payment used for the purchase and you will receive a refund confirmation email. Kindly note that it can take 3-5 business days for the payment to show on your account (depending on your financial institution) after the refund has been processed.
There is an additional $5 restocking fee for all returns for a refund.
Please keep in mind that original shipping fees are non-refundable.